Here at Out The Dough, we believe in combining the two concepts of nostalgia and innovation by both retaining the classic texture and experience of cookie dough while preparing it with ingredients that allow for safe consumption without the need for an oven. Each of our doughs is produced with pasteurized ingredients (such as heat-treated flour) to remove any bacterias & prevent foodborne illness! PLUS, we don't use any eggs in our cookie doughs. Our cookie dough is safe for ANYONE to immediately dig-in!

Out The Dough provides over a large variety of flavors, plus 2-3 seasonally rotating flavors! Check out our Instagram page for more info!

We're located in the San Francisco East Bay Area. In July of 2025, we made the decision to close down our brick & mortar retail shop and switch gears to focus solely on our launches in local grocery stores. Check us out here to find out where you can find us in stores.

Absolutely! All of our cookie doughs are designed to be edible AND BAKEABLE! 🔥 BAKING INSTRUCTIONS: Bake a chilled tablespoon of your favorite OTD cookie dough at 350°F for approximately 9-12* minutes or until desired crispiness! (*Baking times may vary by oven.) (Pro Tip: Be sure your cookie dough is chilled before you pop it in the oven. And for larger, fluffier cookies, roll about 3 to 4 ounces (1/2 cup) of dough to make one large cookie!)

Your cookie dough will stay fresh for up to 4 weeks in the refrigerator and up to 4 months in the freezer. Because we don't add ANY preservatives to our doughs, we reccomend keeping your cookie dough sealed in an airtight container or storage bag when stored in the freezer.

There is a constant stream of comments, concerns and suggestions from the guests that choose to visit our shop. Please feel free to recommend something you don't see here - this FAQ page is updated regularly, and customer inquiries definitely help with that! Please email: contact@outthedough.com

Yes! We like to say a majority of our menu is "accidentally vegan"...in other words, we happen to use primarily vegan ingredients, resulting in lots of vegan options! Check out our instagram for updated flavor options. *We are NOT a certified VEGAN/Dairy-Free Facility, with that said, we keep all of our equipment clean and sanitized, however, there is always the possibility of cross contamination and is up to the discretion of the consumer.

Yes! We offer a variety of gluten-free options. Check out our menu for updated flavor options! *We are NOT a certified Gluten-Free Facility, with that said, we keep all of our equipment clean and sanitized, however, there is always the possibility of cross contamination and is up to the discretion of the consumer.

We work with all types of nuts in our kitchen (including, macadamia, almond, peanut, walnut, pistachio & other types of nuts), however, not every product contains nuts! *We are NOT a certified Nut-Free Facility, with that said, we keep all of our equipment clean and sanitized, however, there is always the possibility of cross contamination and is up to the discretion of the consumer.

Please visit the following link to see the nutritional information for our perpetual flavors. https://www.outthedough.com/post/out-the-dough-ingredients-nutritional-information

YES! You heard correctly! CHEW-licious DogDough is Out The Dough's vegan & gluten-free dog-friendly cookie dough, designed specifically with your furry friend in mind! Made with all-natural ingredients, your pup can indulge in their new favorite dog treat — free of any additives or preservatives! *This product is TEMPORARILY discontinued as we work on rebranding and finalize deals with local retailers to get this on shelves!

Of course! We cater birthday parties, showers, corporate events, holidays, or any special event you're hosting! Let us know and we'll work with you on setting up your special catering order, customized just for you and your budget! See our catering page (www.outthedough.com/catering) to submit an online form and we'll be in touch!

Yes! You can order your favorite Out The Dough cookie dough, shipped nationwide, directly to your door, here.

Out The Dough, Inc., does not ship internationally at this time. For further details, please see our shipping policy here.

All orders are shipped out via UPS Mondays, Tuesdays & Wednesdays with 2 to 3-day rush shipping. Once your order is placed and shipped out, you will receive an email with a tracking number for your convenience (that way you can keep an eye on your soon-to-be best friend)! (Please Note: Orders placed will ship out the following week with a 7-10 day lead time, depending on current production in our facility!)

Yes! There is a note section in the cart that asks: "Want to delay shipping?", in which you can type in the date you wish to receive your dough!

Absolutely! When adding a pack to your cart, there is a dialogue box where you can enter a message to be included with your package! Please NOTE: Your message is copied and pasted, and therefore will be printed EXACTLY as it is typed. Please proofread and double-check your message as Out The Dough, Inc., is not responsible for any misspellings and/or errors. Please be sure to mark who it is FROM if you wish for your name to be included!

A couple things may be happening... 1. Be sure your coupon code was not a "flash sale" coupon code (Example: "First 10 customers will receive free shipping!" AKA. You may be the 11th customer!) 2. All OTD coupon codes are case sensitive. Please make sure the coupon code is being entered properly. If any problems still persist and you need help placing your order, please feel free to contact us at contact@outthedough.com.

We accept and consider collaborations on a case-to-case basis. We are definitely interested in hearing what ideas you have in mind! Head over to our contact page to submit a message or send us an email.

We love doing pop-up shops! Head over to our contact page to submit a message or send us an email.

Please understand that we get inundated with donation requests. We prioritize donations for organizations and fundraisers that align with our company's values, and will consider each donation request on a case-to-case basis. We do have a donation quota per quarter, and once we reach it, we are no longer able to commit to anything else. Please don't be offended if we don't respond. Head over to our contact page to submit a message or send us an email.

Absolutely! We will consider all requests to do fundraising through Out The Dough and will work with you to work out the details. We offer school fundraising (i.e. selling cookie dough like a girl scout sells cookies); Out The Dough - Dine & Donate nights (where part of the proceeds go back to your school or organization), and more; and we are willing to hear what else you have in mind! Head over to our contact page to submit a message www.outthedough.com/contact; or send us an email: donations@outthedough.com.