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​ Catering Policy 

​Place all orders using the submission form here.

  • Orders placed within 30 days of the event must be paid in full at the time the order is placed.

  • Orders placed with more than 30 days notice must pay a 50% deposit at the time the order is placed, and then the remaining 50%, thirty (30) business days prior to the event.

  • Refunds will not be given on orders cancelled within seven (7) business days of an event. (*Additional cancellation fee may apply.)

  • Orders placed within seven (7) days of the event will be subject to a rush fee (as communicated in your catering contract).

  • Changes to special orders must be communicated in writing to Out The Dough, Inc., at least seven (7) business days in advance of the event.

  • Certificates of insurance must be requested minimum two (2) weeks in advance of the event. We cannot guarantee that a certificate will be issued within two (2) weeks  of the event. (Additional details will be provided in your catering contact.)

  • All OTD products are made in a shared facility with allergens including milk, eggs, tree nuts, peanuts, wheat and soy. Unfortunately, we cannot guarantee any of our products are free of these allergens.

  • Customers are responsible for confirming order accuracy immediately upon delivery arrival/pickup/shipping. Out The Dough, Inc., will do it’s best to rectify any issues with orders in a timely manner. All credits provided by Out The Dough, Inc., are applied to future orders. 

  • Additional terms apply as detailed in the catering contract.

For additional questions, please contact us here.

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